BJ’s Wholesale Club Customer Services, Membership, Locations, App & Hours

BJs Wholesale Club

What is BJ’s Wholesale Club?

BJ’s Wholesale Club is a membership-only warehouse club chain that operates mostly in the United States. It provides special rates on a variety of products such as food, electronics, furniture, home goods, apparel, etc.

BJ's Wholesale Club warehouse

BJ’s Wholesale Club Holdings, Inc., also known as BJ’s, is an American membership-only warehouse club chain headquartered in Marlborough, Massachusetts, that works across the eastern United States as well as Ohio, Michigan, Indiana, and Tennessee. The corporation has declared ambitions to expand to Alabama.

Company Name: BJ’s Wholesale Club Holdings, Inc
Company type: Public
Website: BJs.com
Industry: Retailing (Warehouse club)
Founded: February 6, 1984
Headquarters: Marlborough, MA, U.S.
Traded as: NYSE: BJ S&P 400 component, Russell 1000 component
CEO: Bob Eddy
Number of locations: 229 (150 gas stations)
Products: Electronics, Home, Furniture, Outdoor, Sporting Goods, Toys, Jewelry, Clothing, Health and Beauty, Grocery.
Revenue: $19.315 billion
Number of employees: 34,000

Similar to other warehouse clubs such as Costco and Sam’s Club, BJ’s Wholesale Club often offers things in quantity, making it a popular choice for families and companies who want to save money on daily needs. The company also provides optical facilities, tire centers, and transportation services to its members.

Bj’s Wholesale Club Customer Services

BJ’s Wholesale Club, a well-known industry name, takes pride not only in providing a wide range of products at exclusive costs, but also in providing exceptional customer service that gets higher than expectations.

Bj's Wholesale Club Services

At BJ’s Wholesale Club, customer-centricity pervades every aspect of the purchasing experience. Whether in-store or online, members receive greetings with warmth and expertise, setting the tone for a remarkable experience.

Warm and Professional Greetings:

Every member is greeted with warmth and expertise at BJ’s Wholesale Club, ensuring a great shopping experience.

Accessible Support Channels:

With a wide range of customer service channels, including phone, email, and live chat, assistance is always available, guaranteeing that inquiries and problems are resolved quickly.

Proactive Engagement:

BJ’s Wholesale Club understands and meets the changing demands of its broad audience via personalized communication and targeted outreach programs, rewarding members with exclusive deals and timely updates.

Community Building Initiatives:

Besides transactions, BJ’s Wholesale Club cultivates a sense of community and belonging among its members through charity collaborations, community activities, and member appreciation programs.

Standard of Excellence:

BJ’s Wholesale Club sets the benchmark for great customer service by embodying the principles of honesty, empathy, and innovation while enhancing people’s lives through meaningful connections.

More Than a Store:

Experience the distinction at BJ’s Wholesale Club, where every member is appreciated and service is paramount. Join us for an experience of unrivalled convenience, value, and happiness.

BJ’s Wholesale Club Memberships

BJ’s Wholesale Club memberships include savings on bulk items, access to the petrol station, and unique coupons.

Types of BJ’s Wholesale Club memberships:

Standard Inner Circle Membership:

Standard Inner Circle is the basic membership, and it is valid for one year from the date of purchase.  BJ’s website has current pricing, but it’s normally approximately $55 per year.

Rewards Membership:

Rewards Membership price is more than the standard membership, but you will receive 2% back in rewards on most transactions.  These benefits can then be applied to future purchases at BJ’s.

Business and Nonprofit Memberships: 

BJ’s also provides memberships for corporations and non-profits.  Depending on the facts, you can use these memberships to buy things for resale or to take advantage of tax-exempt benefits.

What are the locations of Bj’s Wholesale Club?

BJ’s Wholesale Club operates primarily in the eastern United States. They have over 220 locations spread across 17 states.

Some of the states where you can find BJ’s Wholesale Club locations include:

  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Indiana
  • Maryland
  • Massachusetts
  • Michigan
  • New Hampshire
  • New Jersey
  • New York
  • North Carolina
  • Ohio
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • Virginia

It’s relevant that the exact number and location of BJ’s Wholesale Club stores may change gradually as new sites open or current ones close.  Bj’s Club locator tool provides the most up-to-date information about Wholesale Club locations.

What are the Bj’s Wholesale Club Hours?

The operation hours of BJ’s Wholesale Club may vary on the location.

Monday 9:00 am to 9:00 pm
Tuesday 9:00 am to 9:00 pm
Wednesday 9:00 am to 9:00 pm
Thursday 9:00 am to 9:00 pm
Friday 9:00 am to 9:00 pm
Saturday 9:00 am to 9:00 pm
Sunday 9:00 am to 7:00 pm

These BJ’s club hours might alter on holidays or due to other reasons, so always check with your local BJ’s Wholesale Club for their exact hours of operation.

BJ’s Club Online Shopping

BJ’s Club provides online shopping via its website. Customers can explore a wide range of things, such as food, electronics, and furniture, and order items for delivery to their door.

Online shopping at BJ’s Wholesale Club is convenient and accessible for members who choose to buy from the comfort of their own homes.

Customers can also benefit from exclusive online offers and discounts accessible on the website. Simply visit BJ’s website and browse to the online buying section.

How to Bj’s Club Login Online?

Follow these simple steps guide to login to Bj’s Club online:

Step 1: Visit BJ’s Club official website https://www.bjs.com/.

Bjs Wholesale Club Login

Step 2: Click On sign in.

Step 3: Enter your email address and password.

Sign in Bjs Club

Step 4: Click on sign in.

You are now logged in to your BJ’s Wholesale Club online account.

BJ’s Wholesale Club App

The BJ’s Wholesale Club app is a helpful resource for members to make the most of their memberships.

Bj’s Club App provides a variety of features that you may access from your device, including:

  • Browse BJ’s selection of products
  • Create shopping lists
  • Clip digital coupons
  • Reorder frequently purchased items
  • Track your membership rewards
  • Find a BJ’s location
  • Use Express Pay
  • Pre-order deli items
  • Schedule curb side pickup

How to Download Bj’s Club App?

The BJ’s Wholesale Club app is free for both iOS and Android devices. To download the app, use the download button below.

Downlaod App in iOS device Downalod App in Android Device

BJ’s Wholesale Club Careers

BJ’s Wholesale Club provides career opportunities in a variety of fields, including retail, distribution, corporate, and more. They provide a wide range of employment, from entry-level to management, with prospects for advancement within the firm.

To learn more about career opportunities at BJ’s Wholesale Club, go to their official website and browse the “Careers” section. There, you can look for open employment based on your location, interests, and skills. The website often includes thorough information on job descriptions, qualifications, and how to apply.

Furthermore, BJ’s Wholesale Club may engage in job fairs, recruitment events, and other hiring activities, so keep an eye out for these changes in your region.

Whether you want to work in retail, logistics, administration, or another sector, BJ’s Wholesale Club welcomes people with a variety of talents and experiences.

Conclusion

BJ’s Wholesale Club is an American membership-only warehouse club business that opened in 1984. They provide a wide range of products at reduced costs, including groceries, top-brand clothing and accessories, small appliances, consumer electronics, and more.

Benefits of shopping at BJ’s Wholesale Club include discounts on bulk items, a diverse product selection, BJ’s Gas stations with lower gas pricing, and exclusive coupons and rewards schemes.

Frequently Asked Questions

Is BJ’s owned by Walmart?

BJ’s stores are similarly owned by BJ’s Corporation, which trades on the NYSE under the ticker BJ. So neither company is owned by another large box retailer.

How to get a discount at BJ’s?

You may save money every day at BJ’s by buying in-store, online, or through the BJ’s app. Get unique coupons for BJ’s membership. You will be eligible for a free membership for one person of your family. You can add three members for a $30 annual cost each.

Who owns BJ’s Wholesale Club?

Two private equity groups, Leonard Green & Partners and CVC Capital Partners, acquired BJ’s in 2011. It reverted to being a public business in 2018. In 2019, BJ’s opened a new shop in Madison Heights, Michigan.

Who is the CEO of BJ’s Wholesale Club?

Bob Eddy is the Chairman and CEO of BJ’s Wholesale Club.

What is BJ’s full name?

“BJ” indicates Beverly Jean, the daughter of the company’s founding president.

What is BJ’s brand?

Berkley Jensen and Wellsley Farms, two of BJ’s private label trademarks, focus on high-quality items that compete directly with national names in terms of quality and pricing.